Decisions to make
What must be clear
- 01Capacity limits
- 02Command roles
- 03Guest recovery authority
- 04Daily review rhythm
Work the problem
Practical next actions
- Confirm opening and closing owners
- Reduce menu or volume if needed
- Run a short pre-shift risk review
- Capture issues in one operating log
Avoid
Common failure patterns
- Uncontrolled reservations or walk-ins
- Leadership trapped on individual stations
- No owner for guest recovery
- Making permanent changes mid-service