Decisions to make
What must be clear
- 01Test objectives
- 02Guest count and pacing
- 03Menu scope
- 04Feedback and adjustment window
Work the problem
Practical next actions
- Define success for each service
- Limit variables deliberately
- Assign observers to critical handoffs
- Schedule time to revise before the next test
Avoid
Common failure patterns
- Inviting more guests than the system can teach from
- Changing too many things at once
- Collecting feedback without ownership
- Using discounts that distort ordering