Decisions to make
What must be clear
- 01Required workflow
- 02Integration needs
- 03Support expectations
- 04Contract and exit terms
Work the problem
Practical next actions
- Write the workflow before taking demos
- Use the same scenario for every vendor
- Ask who owns data and exports
- Call support before signing
Avoid
Common failure patterns
- Buying from a polished demo
- Bundled products that create lock-in
- Undefined implementation ownership
- Pricing that excludes required modules