Fit factors
- Counter, table, bar or hybrid service
- Single or multi-location operation
- Payment and hardware requirements
- Required integrations and reporting
Vendor comparison framework
Restaurant POS systems
Compare point-of-sale systems by service workflow, payments, reliability, reporting, data access and the full cost of the relationship.
Compare
- Order routing
- Offline behavior
- Menu management
- Payments commitment
- Data export
- Support hours
- Implementation
- Contract and termination
Questions for demos
- What happens during an internet outage?
- Can we export item-level and guest data?
- Which features require separate products?
- Who owns implementation and menu setup?
Red flags
- Important pricing excluded from the proposal
- Required integrations described but not demonstrated
- No clear data-export path
- A long contract before implementation scope is defined