The short answer
Plan the first month as a controlled ramp. Protect training and management capacity, set volume limits and adjust schedules using observed work rather than one sales ratio.
Step by step
Work through the decision
- 01Define minimum safe coverage
- 02Schedule training and simulations
- 03Set capacity by week
- 04Measure labor hours by service period
- 05Revise role design before reducing indiscriminately
Common mistakes
- Scheduling stabilized labor on day one
- Managers covering every gap
- Cutting training first
- No plan for turnover or absences
Working checklist